Shein Phone Number
Call Shein customer service faster with Genie
Shein customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
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Calls Shein Customer Service department
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The average hold time is 3m
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Hours are Mon-Sat 7am-7pm, Sun 9am-5pm CST
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The best time to call is 9am
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Popular issues for this call center: Problem With the App, Account Access, Overcharge on Account, Trouble Receiving a Payment, and Missing Card.
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Reach a live Shein agent: Must choose an option 1-4 or 9, then follow prompts.
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What you hear when you call: Thanks for calling Shein. If you have an account with Shein, press 1. If you are interested in joining Shein or want more info on products and services, press 2. If a Shein account was opened without your authorization, press 3. To report an unauthorized login or change to your account information, press 4. To verify a Shein member's bank account, press 5. For all other questions, press 9.